| 199 Reviews
| 199 Reviews
This is a selection of some of the positive reviews we've received from our valued residents.
Orestes is the best he came with in an hour of my request and fixed everything! Great guy, who was super friendly!
Todd
December 09, 2022
Izzy from the Maintenance Crew is awesome! Any time I have an issue or need any additional help in my unit he comes to the rescue. The new management also is extremely prompt at responding to concerns if within office hours.
Amanda Boldin
December 06, 2022
Stephanie and everyone else is prompt and polite if I need to ask them for help with something. Couldn’t ask for more!
Isaac
September 20, 2022
This will be my 3rd year at Urbana. All of the office staff is awesome but I definitely want to shout of Stephanie for her ability to anticipate needs and go above and beyond when things are needed. She is willing to answer questions and help when one needs to flex time for appointments and balance. Truly awesome service and I’m very grateful.
H B
September 19, 2022
Moving to Phoenix soon called to get pricing and Stephanie was very nice and helpful can’t wait to tour the property!
Jazmin
September 09, 2022
Stop by for a tour Stephanie showed me the property nice & very clean her costumer service was very welcoming!
Lina
September 09, 2022
My wife and I are planning a relocation out of state and Laneya answered a few questions I had regarding this property! 10/10 on helpfulness and attentiveness to detail! Definitely made it easy to slide Urbana on 12th to our top 2! Looking forward to this experience + decision so much more due to all the care shown just over the phone!
Kavonte Kinney
July 17, 2022
Very good, great complex and good services
Thaer Alrammahi
July 17, 2022
I'm new to the area and I'm looking for a new place to settle down in, and I came across Urbana on 12th. I spoke to this very kind and helpful lady named Laneya. I had few questions to ask about the living environment and the area, she had helped me make my decision which was very helpful, I'm excited to take the tour around the place and move in. I highly recommend you speak to Laneya!
Brije Freeman
July 16, 2022
I had a few questions on a one bedroom and laneya was just so Knowledgeable of the property and was such a big help
Terrance Golden
July 16, 2022