Reviews Page 5

Urbana on 12th Logo


3.75

| 206 Reviews


4225 N 12th Street, Phoenix AZ 85014

(602) 899-3750

http://www.Urbanaon12th.com


See why our residents are raving! Our Phoenix, Arizona, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Urbana on 12th apartments in Phoenix, Arizona today. 

This is a selection of some of the positive reviews we've received from our valued residents.

M

Updated Mar 2026. I moved in 2 and a half years ago and I have been extremely happy! The whole process of signing the lease to moving in has been great! When I was contacting the office before move-in, they ACTUALLY answer the phone unlike other complexes and when they said they would call back, they did! When I just dropped in for a tour on a Saturday, the woman working gladly helped. As for the apartment itself, no complaints so far. I have read some of the complaints and I can't verify or disprove them. One review talks about a roach problem. What I can say to this is that in my entire time here I have seen about 4 roaches total, and unfortunately that was last year. But even outside I haven't seen them. Usually when a place has a roach problem you will see smashed ones from people walking around the night before and I haven't seen them dead or alive. One major plus for me is that they keep the pool up and going! Its always clean AND open! I have been to so many places where the pool is closed for weeks during the summer!! So thank you for that Urbana! Knock on wood, I have no complaints after 2 and a half years! Update Mar 2026: just want to say thank you to Urbana! Thank you for making this a wonderful place for my family! We are extremely thankful to the team for all you do ❤️🙏❤️ The latest picture is my family witnessing the eclipse from our wonderful home here.

Michael Bialobryski

September 01, 2023

M

I moved in 2 years ago and I have been extremely happy! The whole process of signing the lease to moving in has been great! When I was contacting the office before move-in, they ACTUALLY answer the phone unlike other complexes and when they said they would call back, they did! When I just dropped in for a tour on a Saturday, the woman working gladly helped. As for the apartment itself, no complaints so far. I have read some of the complaints and I can't verify or disprove them. One revoew talks about a roach problem. What I can say to this is that in my 2 years I have seen about 4 roaches total, and unfortunately that was this year. But even outside I haven't seen them. Usually when a place has a roach problem you will see smashed ones from people walking around the night before and I haven't seen them dead or alive. One major plus for me is that they keep the pool up and going! Its always clean AND open! I have been to so many places where the pool is closed for weeks during the summer!! So thank you for that Urbana! Knock on wood, I have no complaints after 2 years!

Michael Bialobryski

September 01, 2023

M

I just moved in a few days ago and so far I am extremely happy! The whole process of signing the lease to moving in has been great! When I was contacting the office before move-in, they ACTUALLY answer the phone unlike other complexes and when they said they would call back, they did! When I just dropped in for a tour on a Saturday, the woman working gladly helped. I THINK her name was Denise? I'll find out and update! After that I worked with Stephanie and Sasha. Everything was made so easy! As for the apartment itself, no complaints so far. My original post stated the pool was closed. Urbana had it open in less than a week! Also, there is tons of shade around the pool 🏝⛱️ More testament to why im sure I will enjoy living here. I will keep my review updated and I'll post pics along the way 😆

Michael Bialobryski

September 01, 2023

R

Its a great place to live,

Rick Lovis

August 01, 2023

C

Been living here for almost a year now. So far so good. The place is well maintained. A gardener always comes every Monday to cut the grass and blow off dust. Requesting a maintenance has always been easy and quick! Kudos also to Stephanie who has mostly helped us a lot with moving in. Very accomodating and knowledgable of her job. Same with Sasha the manager. The price of the rent is a bit pricey, but I'd say you'll really get what you paid for. Only few nit pick cons is that the pool has no heater during winter time. And maybe soon they might think of adding CCTV around the area just so the tenant would feel more secure. Aside from that, its really been a blast living here! I'd give this place a 9/10!

Carl Arias

July 31, 2023

J

It's been a nice and quiet community. No complaints.

Jason Braden

July 27, 2023

J

Loving the new maintenance woman, Claudia! She has come to my rescue twice now and I couldn’t be more grateful to her. Both times I’ve needed assistance she has been very quick to come to my unit and at least check in on the issue at hand. Her kind spirit and positivity have truly been a joy to interact with. Thank you for your help and hard work, I hope you get a raise VERY soon.

Jessica Payne

July 21, 2023

g

I came in for a tour today and was greeted as soon as I walked in by Desiree. Her smile was glowing and personality was charming, it instantly gave me a warm feeling as if I had found home. Her energy through the entire tour and knowledge on any questions I had about the property, community, amenities, etc. was astonishing. I spent maybe a total of 15 minutes at Urbana on 12th and I fell in love with every aspect of the complex. The entrance/parking was clean, office was draped in home feeling decor, grass was beautiful, clean pool, basically everything I could expect in a new home and Desiree really sealed the deal with how helpful and kind she was when it came to any questions or concerns. I will definitely be putting in an application and be looking to make the move soon.

garza jeremia

July 14, 2023

T

I came in to tour on Tuesday and Stephanie was so friendly and quick to answer all of my questions! I am moving from out of state to expand my business and it’s always a hard process not being able to do everything in person, but Stephanie assured me she’d make it an easy process and she definitely has so far. 10/10 recommend, they’ve treated me so great through this process and are always quick to get back to me! Also .. the pool is BEAUTIFUL! So excited!

Thousand Wishes Maternity

April 20, 2023

S

Stephanie was amazing and so friendly! The property is beautiful and clean and has a ton of options for amenities, rare these days. Highly recommend stopping by to see Stephanie.

S Arias

April 03, 2023

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