| 194 Reviews
| 194 Reviews
This is a selection of some of the positive reviews we've received from our valued residents.
We have lived here for over two years and are happy to call this place home! The staff we have worked with--Lakita and Elijah--are top notch. Always willing to help and answer any questions. Alan has been great too and makes sure maintenance matters are promptly taken care of. All have been so friendly and make it easy to be here. I would say that this is a safe community with friendly tenants. Love living here!!
Sharonda Goode
November 06, 2025
LaKeta was great assisting with our application. The community is so quiet ans friendly
Luis Segovia
October 01, 2025
I've lived at Urbana on 12th for some time now and it's been my pleasure to do so. I've only had a few minor maintenance requests and they've all been addressed promptly and professionally. My washer recently broke down and had to be replaced. Staff kept me in the loop, so I wasn't left wondering. Alan and his maintenance staff were great as always! The entire Urbana staff are always pleasant to work with. I look forward to renewing my lease again when the time comes.
Spencer Tull
September 26, 2025
Everything is like it was as advertised. No problems. Great help from the management team with all my questions. No surprises. A nice quiet community.
Cory Zahringer
August 12, 2025
I have been here over two years and have always been greeted and always been helped by this man. He always has a smile on his face and he’s very responsive. This morning I was very upset because my AC was off overnight and it was the hottest day of the year and he reassured me that it will get taken care of and he immediately came to my apartment and solved the issue. He dealt with my frustration and made me feel listened to and valued as a tenant. That’s the reason why I’ll probably stay here another few more years great staff, and they need to be rewarded.
Jonathan Sarrow
August 07, 2025
Ev Chargers in the front lobby and throughout the complex. Super easy to find and they are cost effective! The EV Charger is through Blink.
Amanda Lewis
July 30, 2025
My experience at Urbana has been nothing short of exceptional. From the very beginning, the team has gone above and beyond to make the process smooth and welcoming. When I first reached out for more information, Elijah was incredibly knowledgeable and helpfulâhe answered every question I had with patience and clarity. Throughout the application and move-in process, Laketa kept me informed every step of the way. Her communication was prompt and clear, making what can often be a stressful experience completely hassle-free. Moving in was seamless, and since then, the service has only continued to impress. The maintenance team takes pride in their work and consistently responds to requests within 48 hours, which is truly appreciated. Thereâs a real sense of community at Urbana. The amenities are well-maintained, and the neighbors are friendly and respectful. It genuinely feels like home hereâand I couldnât be happier with my decision to move in.
Jasmine Bejarano
July 29, 2025
The Dude
June 21, 2025
On April 25 my dishwasher stopped working and soon as I requested a work order Steven and Allen came and said they’ll order me a new one. Today they installed my new dishwasher and they only took a couple of minutes and they were done. Thank you again Steven and Allen!
Gerardo Zizumbo
April 28, 2025
Very quick maintenance team, and very friendly office staff!
Carmen Moreno
April 03, 2025