| 194 Reviews
| 194 Reviews
The worst place you could ever move into! Don't do it. The management is absolutely horrible, Danielle seems to have no care at all about any need. Or any...
Caitlyn C.
November 15, 2022
Great place to live! The buildings and grounds are regularly kept up, so the place always looks welcoming. Very pet friendly and fun to watch the animals mingle ð. Maintenance has been quick to fix anything that breaksâ¦for example my AC broke and management did everything they can to accommodate me and got the compressor replaced in less than two days! Thanks Also the management staff Jessica and Stephanie are always available during business hours to help and answer any questions I have. The only issue is parking. There seems to be plenty of parking but cars that are NOT electric vehicles or that do not have handicap designation park in marked parking spots. This is more of a resident/visitor issue. If you donât drive a electric vehicleâ¦PLEASE donât park in parking space designated for EV carsâ¦.how would you feel if you needed to get to work and ALL gas stations are blocked and you canât get gas for work? Please be considerate. Alsoâ¦omg handicapped parking are for people who have a disability! Donât be a jerk and block people that need those accommodations! Urbana on 12th is a great place to live. Check it out!
Phong Nguyen
October 25, 2022
Parking sucks and they donât have cameras in the apartment complex so people just be hitting you and not caring. Also like to tow cars that actually move instead of the cars that sit parked out for 2 months straight in the same spot, making us have to park far off site
ThegreatestarieeL
October 18, 2022
Stephanie and everyone else is prompt and polite if I need to ask them for help with something. Couldn’t ask for more!
Isaac
September 20, 2022
This will be my 3rd year at Urbana. All of the office staff is awesome but I definitely want to shout of Stephanie for her ability to anticipate needs and go above and beyond when things are needed. She is willing to answer questions and help when one needs to flex time for appointments and balance. Truly awesome service and I’m very grateful.
H B
September 19, 2022
My first apartment and this by far is the worst experience I have ever even heard of. First of all I've gotten both of my cars broken into, and they messed...
Caitlyn C.
September 09, 2022
Moving to Phoenix soon called to get pricing and Stephanie was very nice and helpful can’t wait to tour the property!
Jazmin
September 09, 2022
Stop by for a tour Stephanie showed me the property nice & very clean her costumer service was very welcoming!
Lina
September 09, 2022
***still have not received my refund. I never moved in because the apartment wasn't ready on my scheduled move in date. Please contact me about my refund....
Tiffany L.
September 09, 2022
***still have not received my refund. I never moved in because the apartment wasn't ready on my scheduled move in date. Please contact me about my refund....
Tiffany L.
September 09, 2022