If I could give this place ZERO stars I would. Horrible experience since day one of move in. Completely messed up my move in sheet on day one and made me pay more than I had to, to move in. Office did not open when they were supposed to. Moved in and had no washer and dryer. It took them 5.5 months to install and get the washer and dryer working. Now they refuse to refund me the $55.00 washer and dryer fees along with the taxes on that fee. The original property manager Jessica was trying to work with me and now the new one Sasha Rose completely useless and not helpful at all. I have also had a very extensive bug issue and the exterminators come almost every week. I have had pluming issues, sink issues, shower issues, light issues, staples coming out of carpet, window issues, appliance issues, and they office has done little to nothing about it. The new maintenance team is very rude and unhelpful. My dryer vent for my unit they found out was stucco over and it was venting hot moist air into the walls, and I am sure that's caused a mold issue. My air condition broke in the summer, and they told me they miss placed the temporary units and I would have to deal with it being broken... 2 Days over 110 in my unit, find out the compressor broke because there was a 10X10 hole in the air duct and I was air conditioning the inside of my walls. I did not see any refunds or apology or anything for this. My electric bill was sky high for their issue and they did not care. For the last 6 months I have had issues with the people upstairs being very noisy, I call the security off hours they do nothing the office says they issued them warnings, and nothing happens or changes. I get worked up at 1am, 2a, 3am, 4am, 5am all the time. I am trying to move, and they are unwilling to work with me to get out of the lease. Now I am trying to pay my Jan 2023 rent and their web site is down. (By the way they charge you fees to pay your rent, even with a checking account number) I am out of the USA and can't go to the office to drop a check like I normally would, and they just told me I will need to pay late fees and they can't do anything to help me for their issues. Worst apartment I should have listened to the negative reviews on their worst experience.
Clinton Bieschke
January 03, 2023
