Reviews Page 2

3.71

| 199 Reviews

4225 N 12th Street, Phoenix AZ 85014

(602) 899-3750

http://www.Urbanaon12th.com

See why our residents are raving! Our Phoenix, Arizona, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Urbana on 12th apartments in Phoenix, Arizona today.

Everything is like it was as advertised. No problems. Great help from the management team with all my questions. No surprises. A nice quiet community.

Cory Zahringer

August 12, 2025

Place is great, What I expected. Nothing wrong. I have to have personal things mailed to me. Never arrived. Not on the place but the mail. But my mail constantly be stolen.

Cory Zahringer

August 09, 2025

I have been here over two years and have always been greeted and always been helped by this man. He always has a smile on his face and he’s very responsive. This morning I was very upset because my AC was off overnight and it was the hottest day of the year and he reassured me that it will get taken care of and he immediately came to my apartment and solved the issue. He dealt with my frustration and made me feel listened to and valued as a tenant. That’s the reason why I’ll probably stay here another few more years great staff, and they need to be rewarded.

Jonathan Sarrow

August 07, 2025

Ev Chargers in the front lobby and throughout the complex. Super easy to find and they are cost effective! The EV Charger is through Blink.

Amanda Lewis

July 30, 2025

My experience at Urbana has been nothing short of exceptional. From the very beginning, the team has gone above and beyond to make the process smooth and welcoming. When I first reached out for more information, Elijah was incredibly knowledgeable and helpfulâhe answered every question I had with patience and clarity. Throughout the application and move-in process, Laketa kept me informed every step of the way. Her communication was prompt and clear, making what can often be a stressful experience completely hassle-free. Moving in was seamless, and since then, the service has only continued to impress. The maintenance team takes pride in their work and consistently responds to requests within 48 hours, which is truly appreciated. Thereâs a real sense of community at Urbana. The amenities are well-maintained, and the neighbors are friendly and respectful. It genuinely feels like home hereâand I couldnât be happier with my decision to move in.

Jasmine Bejarano

July 29, 2025

Taking 3 months to fix a broken AC in the middle of Summer is unacceptable! Laketa refuses to work with the tenants to remedy the situation. This place has gone down hill

Ivan

July 16, 2025

The Dude

June 21, 2025

On April 25 my dishwasher stopped working and soon as I requested a work order Steven and Allen came and said they’ll order me a new one. Today they installed my new dishwasher and they only took a couple of minutes and they were done. Thank you again Steven and Allen!

Gerardo Zizumbo

April 28, 2025

I lived here from April 2022 - April 2024 and it was a pleasant experience! The unit itself was sparking and I did not run into any major problems. There was an issue with spiders living it up when I first got there and the gate being broken for a while. Maintenance was always on top of things when minor things popped up and communication between the office staff and myself worked very well. The amenities around the community were well kept and clean in the gym area, pool, and other outside areas. One down side is that there was a tendency for animal waste to be left, but management made sure to quickly communicate that. If you are looking for value, I would say that they are on the higher price side for apartments with similar amenities, location, and size, so keep that in mind!

Kevin Rich

April 18, 2025