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Reviews Page 17

Urbana on 12th Logo


3.71

| 199 Reviews


4225 N 12th Street, Phoenix AZ 85014

(602) 899-3750

http://www.Urbanaon12th.com


See why our residents are raving! Our Phoenix, Arizona, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Urbana on 12th apartments in Phoenix, Arizona today. 


Reviews List

o

Ummm where did the weights go?

owen cameron

August 25, 2021

O

Ummmm where did the weights go??

Owen Cameron

August 25, 2021

S

They lie about prices and available units on their website. I have called COUNTLESS times about set prices & units that are actively listed on their website. And they always say they have been "pre-leased" no, stop misleading people with your fake prices.

Simone & co.

August 24, 2021

A

So my roommate and I lived here for a year and just moved out. This place I can honestly say is the worst place I have ever lived. First of all, the apartment is built so cheap. Everything breaks and the walls are terrible, nothing stays up. The insulation is terrible. No ceiling fans but we’re promised ceiling fans when we moved in. (Management lies and know nothing). Kept the apartment at 72 and our AC bill was over $200 for a 800 sq ft apartment. It was constantly stuffy and hot. And don’t be fooled by the free parking. I thought it was the best deal, HOWEVER, after 5pm no spots anywhere. Management says oh there are spots in the back of the complex. Really sucks when you have groceries and have to park 500 ft from your apartment. And then the management. We have been through two managements here and they both are terrible. The management never knows any answer to any question. When we moved in, our Cox wasn’t set up right within in the building and Cox had to come out and fix it. The management said “oh we never had a problem likeThis” when 2 other residents had the exact same problem. They also told us nothing about moving out and apparently had to pay for professional cleaners but no resident was ever told that and it was not in our lease. This place is just money hungry. Paying $1800 for a 2b2b is ridiculous. Do not move here!!

Aryana Spence

August 12, 2021

R

These are absolutely the worst apartment I've ever came across. These apartments are no better than living somewhere on the west side on section 8!! We have...

Robyn M.

July 31, 2021

B

Very Friendly! i literally applied for a whole bunch of apartments & no one else other then Urbana reached out was very nice to me & answered all my questions. Stephanie welcomed me into a tour & she was so kind! she opened the door for me & my family who also came to tour with me & was very respectful. Looking forward to living at Urbana Thank you!

Brisa Perez

June 21, 2021

P

Ava made the application process absolutely amazing. I moved into a 1br1b unit and it's brand new- I absolutely love it. The maintenance guy, Jeff, is great. I am so happy to be a part of this community. Positives: Security gate All new appliances Clean Spacious Built in desk Huge walk-in closet Friendly staff Great location Thanks to everyone that made my move in super easy. ♡ I miss the management from Cabana. Urbana on 12th is definitely a different atmosphere under the new management. Very rude and unfriendly. But I still love this place.

Paige Westfall

June 11, 2021

J

Jared Scouten

May 29, 2021

l

This place is honestly awful. There is only one gate to get in. The dumpsters are always overflowing. You can here everything that your neighbors are doing and everything that is happening outside. I’ve heard several domestic disputes outside my window. No sanitary measures when it comes to the gym. I’ve only been here 4 months and I’m already regretting moving here.

laylanie pinchem

May 27, 2021

P

I’m posting another review because my the original was deleted: They’ve changed the name (cabana on 12th to Urbana on 12th) and management company but it’s the same exact situation. The walls have no insulation and neither do the windows. Any reviews saying otherwise are more than likely employees or affiliates of the company. You can hear the constant traffic, neighbors stomping and homeless people yelling throughout the night. I have video of people using heroin right outside my window and in the parking lot. Ive had to chase a few off when coming home from work. The entry ways off the street have no key fob access and the gates have enough room to crawl under or stick your hand through to unlock the gate from the outside. The office staff take quite a while to respond and the previous manager completely avoided my emails/calls. Luckily I documented the incidents and I was able to end my lease early. I’ll be leaving after two months of living here and would not recommend this place to anyone. It looks good on paper (new build, decent price, great location) but once you live here it’s an entirely different story.

Pre Morgan

May 27, 2021

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