tl:dr: Do yourself a favor and pass this complex up. Itâs overpriced, misleading, and poorly managed.
After seeing several inaccurate reviews of this place I decided to write an honest review to hopefully give a heads up to prospective residents. My husband and I lived here for a full year and were some of the first residents in the complex. We were ECSTATIC to submit our letter of intent to vacate (even though we didnât even have anywhere to live yet) because we were so fed up with this place.
Hereâs a few takeaways:
Application/Move-In:
-we were asked to redo our lease 3 times because they kept putting us in the wrong unit.
-upon move-in, our AC unit didnât work (this was middle of July). Management didnât explain the move-in process, so when no one answered the phones after-hours, we had to sleep in our car with our two dogs (after driving cross country).
-they charge way too much for what you get, and you even have to pay to pay your rent online.
Amenities:
-pictures are misleading, the complex is more run down than the original pictures now.
-most outdoor amenities are either covered in, or surrounded by dog mess.
-some amenities are missing because homeless people have stolen them (such as one of the hammocks in the hammock garden).
-the gate is broken/open more often than when itâs fully operable. And Homeless people have been seen jumping the fences and opening the gate with the gate code.
-thereâs no dog park, not sure why their listings have this. People donât pick up after their dogs and some donât even use leashes for their huge dogs.
Parking:
-there is one entrance, which can be a pain if you move to one of the back buildings.
-after 4-5pm, there are no covered spots left and you typically have to park way in the back, where there is little to know security presence.
-our vehicles were repeatedly broken into (nothing stolen, but our belongings were tossed around). Management acted as though this was a normal thing and did nothing to resolve.
Apartment:
-SMALL. Like, very small for the price you are paying.
-walls are paper thin, we were often woken up by our upstairs neighbor simply walking around. You can hear every car pass, every fight, and every domestic dispute (these happen regularly).
-Bad insulation and the windows are paper thin.
-there are light switches that do nothing because you have to contract (and of course, pay) the complex to put up light fixtures (that you supply). Otherwise thereâs a few actual lights.
Maintenance:
-prior to new management, maintenance was amazing and responsive. Now? Useless.
-pest control is nonexistent. They never came to spray inside the whole time we lived there. We had problems with roaches, crickets, and silverfish despite being clean people.
-Community issues never get fixed (doors to the complex were broken for months, a family of birds died in an air vent and their rotten bodies stayed their the entire year we were there).
-Courtyards range from overwatered (with the smell of standing water/sewage) or dry and dead.
Management:
-unresponsive to the needs of residents, although it seems they love to respond to reviews with the phone number that they ignore calls to.
-people who work in the front are unprofessional and act as they you are bothering them when paying rent, asking questions, etc.
-I still have never heard anything about my security deposit and I moved out three months ago. They have never returned any of my phone calls and I havenât received anything explaining where my deposit is.
Iâm not one to leave reviews dragging places, but because Iâve seen review comments claiming that negative experiences are not the norm, I felt morally obligated to add to the reviews to confirm that it is indeed, the norm is to have a negative experience here. I would never recommend anyone live here unless the only other option is living on the street.
Do yourself a favor and skip over this place.
Dy R (dylanr2468)
September 12, 2021
