| 194 Reviews
| 194 Reviews
I was unsure about urbana until bryanna toured me and showed me all the amenities and the great things urbana has to offer i can wait to put in my application when im two weeks close to moving ð
Tyler Addy
May 07, 2022
Bryanna toured me around the property and it’s definitely an option! Her attentiveness is unlike most
Xitlallyescobar
May 07, 2022
Bryanna was super helpful and walked me through the rental process and made everything transparent we appreciated her willingness to help
tinyy gonzales
May 06, 2022
I enjoyed my experienceâs visiting Urbana on 12th. Stephanie really helped me with the information I needed and guided me through the process. I felt genuinely loved as if I had been living there for a long time. Everything was well-organized, clean and professional! Thanks again, Stephanie! You are awesome!
Shaulanda Benally
May 05, 2022
I want to thank Stephanie for showing us the beautiful community, it was a very pleasant visit, she was very professional and welcoming! I would highly recommend this place to move into. Stephanie did an amazing job, make sure to ask for her! Weâll be moving in soon!
Gilbert Gutierrez
May 05, 2022
stephanie has very great customer service! highly recommend this place!
Claudia Segura
May 05, 2022
My wife and I have lived at Urbana on 12th for a little over a yearâoverall, it is an okay place and looks nice, although it is a tiny bit overpriced for the size of the units. It is sad that management is ineffective in curbing dangerous and negligent behavior of the tenants, and it speaks to the overall safety that exists in the complex. Unfortunately, many of the tenants Iâve encountered make it a less than desirable place to live. I understand that people have their own personalities and they will do as they please, even if itâs against community guidelines. My biggest issue is with pet owners who choose to not follow the leash laws in the city, along with the requirements in the community guidelines. There have been multiple incidents with different owners; however, about five months ago my dog (who I always have on a leash) was attacked by a bigger dog who was off-leash. During the attack, the owner did not act in any way and allowed it to happen. She apologized profusely shortly afterward but continues to walk her dog off-leash. She has continued to be unpleasant toward my wife and me, and she acts as if we are infringing on her rights by demanding that she leashes her dog during walks. Many tenants with dogs choose to ignore the fact that their dog uses the bathroom and they often leave feces laying around in shared areasâIâve even seen droppings in the middle of the stairwells on a handful of occasions. If you are thinking you can enjoy the grass for picnics or recreation, think again and look very closely. Although Urbana has recently provided a dog park that is fully gated off, many people are too lazy to take their dogs there and continue to do as they please. If you are a dog owner, please be cautious while on walksâthe police are too busy to handle calls involving animal attacks so you will have to handle it yourself. Unfortunately, animal control is not very helpful either.
Andrew Lastra
May 03, 2022
My wife and I have lived at Urbana on 12th for a little over a yearâoverall, it is a good place and looks nice, although it is a tiny bit overpriced for the size of the units. The management has always been fair to us and even very accommodating on many occasions; you just need to communicate with them professionally and clearly express yourself if you need quick service. My biggest complaints about the place have much more to do with the tenants than anything else. I understand that people have their own personalities and they will do as they please, even if itâs against community guidelines; but unfortunately, many of the tenants Iâve encountered make it a less than desirable place to live. My biggest issue is with pet owners who choose to not follow the leash laws in the city, along with the requirements in the community guidelines. There have been multiple incidents with different owners; however, about five months ago my dog (who I always have on a leash) was attacked by a bigger dog who was off-leash. During the attack, the owner did not act in any way and allowed it to happen. She apologized profusely shortly afterward but continued to walk her dog off-leash on many occasions. She has continued to be unpleasant toward my wife and me, and she acts as if we are infringing on her rights by demanding that she leashes her dog during walks. Many tenants with dogs choose to ignore the fact that their dog uses the bathroom and they often leave feces laying around in shared areasâIâve even seen droppings in the middle of the stairwells on a handful of occasions. If you are thinking you can enjoy the grass for picnics or recreation, think again and look very closely. Although Urbana has recently provided a dog park that is fully gated off, many people are too lazy to take their dogs there and continue to do as they please. If you are a dog owner, please be cautious while on walksâthe police are too busy to handle calls involving animal attacks so you will have to handle it yourself--animal control is not very helpful either.
Andrew Lastra
April 30, 2022
Edit: please save yourself the long headache. Donât move here. It was great before the new management company thatâs why I rated it a 5 stars. Now itâs just drama. Keep searching. Donât rent from here.
Vanna Vang
April 26, 2022
Pathetic management and a pathetic place to live. Save yourself and do not live here. Read the reviews and believe them, they are all true. The move out fees for not having the apartment clean after I had cleaners come before is ridiculous. The owners and management are equivalent to elementary students in comparison to intelligence.
John J
April 14, 2022