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Urbana on 12th Logo


3.72

| 201 Reviews


4225 N 12th Street, Phoenix AZ 85014

(602) 899-3750

http://www.Urbanaon12th.com


See why our residents are raving! Our Phoenix, Arizona, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Urbana on 12th apartments in Phoenix, Arizona today. 


Reviews List

I

Stephanie and everyone else is prompt and polite if I need to ask them for help with something. Couldn’t ask for more!

Isaac

September 20, 2022

H

This will be my 3rd year at Urbana. All of the office staff is awesome but I definitely want to shout of Stephanie for her ability to anticipate needs and go above and beyond when things are needed. She is willing to answer questions and help when one needs to flex time for appointments and balance. Truly awesome service and I’m very grateful.

H B

September 19, 2022

C

My first apartment and this by far is the worst experience I have ever even heard of. First of all I've gotten both of my cars broken into, and they messed...

Caitlyn C.

September 09, 2022

J

Moving to Phoenix soon called to get pricing and Stephanie was very nice and helpful can’t wait to tour the property!

Jazmin

September 09, 2022

L

Stop by for a tour Stephanie showed me the property nice & very clean her costumer service was very welcoming!

Lina

September 09, 2022

T

***still have not received my refund. I never moved in because the apartment wasn't ready on my scheduled move in date. Please contact me about my refund....

Tiffany L.

September 09, 2022

T

***still have not received my refund. I never moved in because the apartment wasn't ready on my scheduled move in date. Please contact me about my refund....

Tiffany L.

September 09, 2022

J

The apartments are nice, but terrible management. Greedy and don't tell you about extra fees. The management before them were very accommodating and clear about the cost, but everything changed after they were bought out. When renewing our lease in April, they said that they did not have the file of my boyfriend who had been living in the apartment for a year. They said we would have to pay $50 for him to apply again, only for them to suddenly find his files when I sent them our lease agreement. They didn't even try to look until I pulled up the paper trail. We later had to break our lease due to a family emergency in which we only had a week to move. When we told management, they said we had to pay $5,000 by the end of the day. We knew there would be some payment due for breaking our lease, but not this much. We asked our landlord friends for advice and they said management has the power to eliminate cost and should not make you pay, especially for the emergency that we were facing. Management said they would drop it to $3,000 and no more, which we were grateful for, but they still said it must be paid by the end of the day. Didn't even care that there was an emergency just went straight to the cost. We are two working college students living pay check to pay check, and now having to move back home within a week. Big corporations only care about your money, but you would think they would be a little more considerate. We paid the money that day, and two weeks later they were threatening legal action because "there was a balance due." I had to call multiple times to remind them that we already made the payment. When I got ahold of them, they looked through their computer and miraculously it was there. They don't do their jobs until they are forced to. And don't trust the prices online. "Markets fluctuate" is the only answer they will give you. They should have kept the old management; everything would have been a lot better and tenants would be happier. Would rent the apartments again with different management.

Jocelyn Richardson

August 05, 2022

M

I've lived here for a month so far and I'm enjoying it. It's nice being out of the downtown area, it's very peaceful over here. The only negatives are: it...

Mariah B.

August 04, 2022

K

My wife and I are planning a relocation out of state and Laneya answered a few questions I had regarding this property! 10/10 on helpfulness and attentiveness to detail! Definitely made it easy to slide Urbana on 12th to our top 2! Looking forward to this experience + decision so much more due to all the care shown just over the phone!

Kavonte Kinney

July 17, 2022

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